B & M has developed its own Best Practice model for recruitment, which enables us to fully assess and qualify specialists' skills and expertise.

B & M continuously manages relationships with our specialists to ensure that information is up-to-date. Our aim is one of continuous quality improvement of data. All our consultants and specialists have diverse and proven skill sets, appropriate to the needs of our customers.

Networking
B & M has built up a high-quality and discrete database of specialists over a decade. This has been achieved by building successful professional relationships with these specialists, so we can identify new consultants quickly through the trust gained with our existing contacts.

Qualification
B & M exercises the utmost care in the selection of consultants and specialists and this process includes:

Personal interview (usually by telephone) evaluating:

• Interpersonal qualities
• Leadership and team dynamics
• Personal circumstances
• Exact availability
• Geographical preferences
• Technical interview (usually by telephone) evaluating:
• Technical aptitude
• Technical expertise
• Length of experience
• Breadth and depth of skill sets
• Technical self-assessment identifying level of capability per skill area

References:

B & M takes both personal and technical references from customer contacts where the specialist has recently worked. These references are taken verbally to maximise the value of information on:

• Technical fit
• Productivity
• Leadership and team working abilities
• Interpersonal fit
• Track record
• Competence and application of expertise
• Capacity to add value
• Ability to deliver
  
  For more information, contact Melanie Thompson.